All surgery and clinic appointments are by an appointment-only system. Appointments can be booked by telephoning the surgery, visiting the surgery in person, online by using Patient Access, via myGP app or consult with our GP’s online using eConsult. We offer face to face consultations, video consultations and telephone consultations.
If you would like a chaperone present during your consultation, please speak to the clinician.
Please attend your appointment on time. If you are late you may not be seen and your appointment will need to be rescheduled.
If you no longer require your appointment it is important that you inform the reception staff. This will allow the appointment to be offered to another patient.
Online Consults
You can consult with our GPs online by using our online consultation form here. It is great for giving you the right advice about your health concerns. When you require non-urgent medical advice please use the eConsult. eConsult takes you to an online form, where you fill out your symptoms.
It might advise you to check out some self-care information which will help you with many conditions. At the end of the process, you should submit the form and you will be contacted by the practice.
The initial form is quick and easy to complete, and great for people who are busy with other priorities. If you have access to the internet, then this is the best way of getting the right medical advice from your GP, at the night time.
Enhanced Access
General practice is here for you longer as routine appointments become avaiable on evenings and weekends.
Our practice is working together with Kildonan House and Bolton Community Practice to offer patients evening and weekend appointments.
From 1 October Horwich Primary Care Networks (Pike View Medical Centre, Kildonan House and Bolton Community Practice) will be working together to deliver key health and care services and will be increasing access to pre-bookable, routine appointments at evening and weekends.
Enhanced access appointment include services such as cervical screening, childhood vaccinations and health checks. People will be able to see a member of the general practice team such as a GP, nurse or other health professional. The clinician will have access to your health records and will be able to treat you accordingly.
The appointments offered via enhanced access will be held at:
- Pike View Medical Centre, Horwich/ Church St Surgery, Westhoughton
- Kildonan House
- Bolton Community Practice
You can access these appointments via our reception team.
Home Visits
Please only request a home visit if you are too unwell to come to the surgery and there is no one that could bring you to the surgery.
Please phone the surgery before 10am to request a visit as this will help the clinican to plan the visits within their working day. You will be asked the nature of the visit.
Please note that the clinician may phone you to access whether a visit is necessary.
